Features list 2013

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As more and more multichannel retailers invest in overseas expansion, we explore tailoring websites for local audiences; from payment options, to translation, to delivery services and returns handling. We’ll also look at keeping up with EU privacy laws and international trade restrictions.

With Pinterest driving more sales than Facebook for many online retailers, we explore how ecommerce professionals can maximise ROI from social selling, and take a look at emerging networks, separating the fads from the trailblazers.

Using DRTV to recruit new customers, plus the latest buzz on online video and Smart TVs..

What's new in mcommerce? We look at how smartphones and tablets are continuing to revolutionise the shopping habits of consumers. Other topics include facilitating mobile payments, affiliate marketing on mobiles and more.

Featuring our delivery carrier roundup plus the latest in unattended delivery solutions, click and collect and more.

Are your brand values consistent across all channels? We explore how delivering a unified marketing campaign across all channels instils confidence and trust in potential customers.

- Supplement: Email Marketing

A comprehensive review of the key players in this field to help readers make a reasoned comparison, plus email marketing best practice and trends.

Tips and tweaks on overhauling your web presence.

We review the major networks to find out what’s new in affiliate marketing. Also covered are other tactics to recruit profitable customers.

- Supplement: Technology 2013

Our annual order management and ecommerce platforms roundup, with advice on other systems critical to the smooth functioning of a direct commerce business.

Finding funding and growing your business in 2013, this feature sees entrepreneurs reveal their secrets of success; plus advice on reviewing all areas of business to ensure you’re doing all you can to improve the bottom line.

It’s proven that catalogues mean clicks for multichannel retailers, we explore how to make your catalogue work harder and drive more sales. The feature includes examples of successful catalogue redesigns and tips on how to make the most of your creative budget.

With global ecommerce sales continuing to grow, selling overseas represents a huge opportunity for retailers looking to expand their business. This feature explores how to successfully take your business across borders, from opening up your online store to international customers, to creating catalogues for multiple markets and in multiple languages.

What’s coming up at the ECMOD Show including full conference programme, content from speakers, exhibitor news and much more

The latest in mcommerce, tablets and apps. Are you still ahead of the curve?  The feature explores the impact of 4G on mcommerce and whether retailers are keeping pace with developments.

Featuring our popular roundup of the key industry players in the payments area and the range of service options they offer, to help readers make reasoned comparisons, plus the latest updates on mobile payments, payment security and antifraud measures..

- Highlights from ECMOD 2013

Couldn’t make it to ECMOD this year? Let us fill you in on the need to know. The who’s who and what’s what of ECMOD 2013, featuring news from the floor, conference session coverage and much more.

There’s still time to supercharge your campaigns before Christmas; fine-tune your email, mobile and social marketing in the run-up to the big day. Our festive tactics feature includes last-minute Christmas tips and tricks you can use now.

executed effectively, social media deliver enhanced sales and revenue through increased customer engagement, loyalty and website visits—yet many brands continue to make common mistakes. This feature explores social-media best practice in a b-to-b as well as a b-to-c environment..

- New Year's resolutions

Ideas to steal from the sector’s top performers as well as tips on how to win new customers and grow your business profitably in 2014. 
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