
Remember that advert for oven chips
where Big Sister asks Little Sister which she loves most: “Daddy or chips?”
Little sister thinks long and hard about the question and in the evening, as
Daddy pinches a chip from Little Sister’s plate she concludes “chips…” Poor
Daddy, he always gets a raw deal. So how are retailers combating it this
Father’s Day?
As it’s predicted that we’ll spend more on Father’s Day
this year—Verdict estimates that Brits will spend £771 million preparing for
20th June this year—I wanted to analyse what sort of offers retailers were
promoting in order to get us to part with our cash and treat our dads. In a
rather unscientific (and random) way I picked 12 emails that landed in my inbox
with reference to Father’s Day.
Only one of those emails, sent on 16th
June from gifts cataloguer Lily
& Lime, promoted a free gift-wrapping service. It was also in the
minority of emails that promoted free shipping. Of those that did offer free
delivery, Direct Golf set a £10 threshold, whilst vitamins and supplements
marketer Trust William wanted me to
spend £30 to qualify for free delivery. Considering that Trust Williams’ main
Father’s Day offer was a £15 shaving pack, I thought it was a bit mean that I
had to spend twice as much to enjoy free shipping. What’s more, when I visited
the website I couldn’t find any information about how much delivery would cost.
That’s something Trust William should probably look to rectify.
Out of 12
emails, only three were overtly price-driven. Direct Golf
had the biggest price-related promotion. It featured a variety or price
points: From golf balls for £19.99 to a putter that was reduced by £109 to £60.
Personally I feel more could have been made of the high-end gifts, for example,
a GPS golf device worth £329 and premium golf shoes at £90 were subtitled
“Luxury Gifts - For That Extra Special Dad!”, but the images were much smaller
than the main offer. Why?
Gifts and gadgets etailer I Want One of Those
is another that went straight for my wallet. Its email
on 2nd June promoted a 50 percent off sale, though its “IWOOT Top Six for
Father’s Day” were not in the sale. This email was chock-full of offers and
promotions. There was a competition to win a mini helicopter if email
subscribers wrote in with tales of their embarrassing dads; there were videos to
watch, and 25 percent off photo gifts.
Speaking
of videos, that’s the tactic Marks & Spencer went for. Its robust email
directed customers to its Father’s Day video featuring former footballer Jamie
Redknapp, it also set up a dedicated Father’s Day shop on its website where all
the items featured in the email could be found. The email itself promoted wine,
strawberries, gifts in all price points, personalised cards… but no discount or
free delivery. M&S is obviously hoping we love Daddy more than chips.

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