1. It was personalised—the
subject line was “Miri - So you think you know the 80's?" I don’t actually
profess to know the 80s—I didn’t grow up in the UK, so everything I know about
British pop culture in the 80s was learnt once the decade was over. But still, now I felt I had
something to prove. GetTheLabel had succeeded in its first mission--persuading me to open the
email.
2. It linked to a Facebook Quiz—and that’s all it
did. There were no products promoted in the email. However, by clicking
through to the quiz, recipients allowed GetTheLabel to access their, presumably
rich, Facebook data. The retailer also added tracking code to the link, so it
could measure exactly how successful this email was in generating opens and
click-throughs. On the quiz, I was greeted with questions like "what commercial
was Michael Jackson filming when his hair caught fire?", and "which female tennis
player won Wimbledon the most times in the 80s?". Before getting my results I was
invited to share the app with my friends so they could do it too. This is a neat
way for GetTheLabel to spread its message (and discount code, see below) to a
wider audience.
3. There was a reward after
all—GetTheLabel incentivised the quiz with a 10 percent discount on
spends of more than £50. I've blocked countless of pointless Facebook quizzes
from my profile, and I am sure others have done the same. But by offering a
tangible reward, GetTheLabel has more chance of sustaining attention spans.
Also, on the results page GetTheLabel gave me the option of trying more quizzes,
returning to my profile, or clicking through to shop at its site. I opted for
more quizzes, where I found three more quizzes that GetTheLabel had devised,
each with a discount code to reward the Facebook user for his time.
Oh,
and if you’re curious I scored 11 out of 15.