
So you’ve worked hard to develop a range extension, you’ve added a
childrenswear line, or a premium line, or you’ve diversified into new
products altogether. You’ve secured a URL and have a holding page with
a sign-up form to gather data on your new prospective customers, but
how do you make it more appealing?
I like this example from luxury-apparel Net-a-Porter.
It is supporting the imminent launch of its new menswear business with
a call for “founding members”—a much classier alternative to the “sign
up now” form.
The holding page explains the benefits of becoming a “founding member” of Mr Porter,
such as exclusive access to the site before it launches to the public,
as well as access to personal shoppers and seasonal previews ahead of
everyone else. This exclusivity is entirely in keeping with
Net-a-Porter’s luxury brand values—conveying the feeling that this is
not for everyone, this is for “you”. Places for founding members are,
according to the site, limited, further encouraging visitors to sign up
and stay ahead of the curve.
What’s great about this idea is its
simplicity—it’s just a data collection form after all. Even better is
that Net-a-Porter is collecting two names with one form—those wishing
to become founder members must provide a friend’s name and email
address for the privilege. Are places really limited? I doubt it, I
become a founding member with minimum fuss, which makes me question the
authenticity of that statement. Still, the perceived luxury and the
idea of getting VIP treatment appeals to all of us, I’m sure.
Next
time you’re putting up a holding page ahead of a site revamp or a new
launch, think about the message it sends your customers and prospective
customers. What are they getting for giving you their valuable contact
details? How are you making their experience special? Why should they
take notice of your new brand? “Sign up now” just doesn’t seem to cut
it anymore, does it?
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